Privacy Policy

Effective Date: August 2025

Fourjay Farms (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://fourjayfarms.com.au and when you make purchases through our online shop.

1. Information We Collect

When you interact with our website or online shop, we may collect the following information:

Personal details: name, email address, phone number, billing/shipping address.
Payment information: collected securely by our payment providers — we do not store your credit card details.
Account information: if you create an account on our site.
Order details: products purchased, order history, delivery preferences.
Website usage data: IP address, browser type, device information, pages visited, cookies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about orders, enquiries, or customer support.
Send you updates, promotions, or newsletters (if you’ve opted in).
Improve our website, products, and services.
Comply with legal obligations.

3. Sharing Your Information

We only share your information with trusted third parties when necessary, including:

Payment providers (e.g. PayPal, Stripe) for secure transactions.
Delivery and courier services to ship your order.
Website service providers (hosting, analytics, security).
We do not sell, rent, or trade your personal information.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enable shopping cart and checkout functionality.
Remember your preferences.
Measure website traffic and improve performance.
You can manage or disable cookies in your browser settings, though this may affect site functionality.

5. Data Storage and Security

Your personal information is stored securely on our website and third-party systems.
Payment details are handled by secure, PCI-compliant providers.
We take reasonable steps to protect your data but cannot guarantee 100% security for online transmissions.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data (unless we need it for legal/record-keeping purposes).
Opt out of marketing emails at any time.

To exercise your rights, contact us at: hazelnuts@fourjayfarms.com.au

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: hazelnuts@fourjayfarms.com.au